Contact
We’d love to hear from you! If you have any questions, feedback, or inquiries, feel free to reach out—we’ll get back to you within 3 working days.
FAQs
General Question
You can place your order via our website over here. Alternatively, you can contact our friendly consultants at 6255 1000.
Orders must be placed 3 working days (72 hours) in advance.
Any changes to your Buffet orders will require a minimum of 2 working days’ notice. For Tingkat, changes are strictly not permitted once the delivery period has begun.
Cancellation of orders by customers must be in writing at least 2 working days before the event date and the following cancellation charges will apply:
- Cancellation made 1 working day (after 12nn) prior to event date: 50% of the total bill will be charged
- Cancellation made on the day of the event: 100% of the total bill will be charged
- An administrative fee of $100 ($109 w/GST) is applicable for cancellation of orders after payment has been made
- 50% of the total bill will be chargeable if the cancellation of the order is made 1 working day prior to the event date.
- 100% of the total bill will be chargeable if the cancellation of the order is made on the event date.
Yes. Self-collection is available at
- 30B Quality Road #02-00, Singapore 618826
- No.1 Kaki Bukit Road 1, #05-03/04, Enterprise One, Singapore 415934
Operating Hours:
Weekdays: 9.00am - 7.30pm
Weekends & PH: 9.00am - 7.00pm
- Rising Logistics & Delivery Expenses: Supports the rising cost of fuel, transportation, and ensuring delivery efficiency.
- Equipment Maintenance & Kitchen Operations: Ensuring our cooking facilities, storage, and meal preparation processes remain efficient and up to standard.
- Operational & Labour Costs: Supporting our kitchen, staff, and backend operations to keep meals affordable and high in quality.
Family Tingkat & Healthier Tingkat Meal Packages:
- 10-day trial: +$10.00
- 12-day package: +$12.00
- 16-day package: +$16.00
- 20-day package: +$20.00
- 32-day package: +$32.00
- 40-day package: +$40.00
